Auxiliary Services- Frequently Asked Questions
What is Auxiliary Services?
Auxiliary Services (also sometimes called Auxiliary Enterprises) is a university department providing non-academic services to students. Some of the services managed by our Auxiliary Services department at Savannah State include Bookstore, Dining Services, Mail Services, Parking and Transportation and Vending Services. Most of these services are required by the State of Georgia to be self-funded, so they are not supported by tax dollars.
Bookstore
What items are available for purchase in the Bookstore?
You can save money by renting your books or using the "best price guarantee" at the SSU Bookstore! (Ask for details!) The Bookstore also has a selection of downloadable books! In addition to textbooks and school supplies, you can find a variety of SSU logo clothing, as well as convenience and specialty items, electronics, and greeting cards. (Please note that there are special rules regarding returns on electronics equipment - check with the bookstore before purchasing.)
When can I use my financial aid at the Bookstore?
Students who are expecting a refund from their financial aid funds may use up to $800 in the University Bookstore as a book store credit. Students with a book store credit for a semester have a limited time to utilize the credit before it expires. It is important to note that changes to your enrollment, aid, and/or eligibility may result in you still owing a balance if the credit is used before the changes are reflected on your invoice.
Students that have third-party vouchers covering book and supplies may use up to the amount that is designated on the voucher. Vouchers must be submitted to the Bursar's office via email to bursar@savannahstate.edu or third-party portal prior. The Bursar's Office has to coordinate with the University Bookstore for voucher credit so please expect a two day process before voucher credits can be utilized.
The time frames for the all bookstore credit are listed below:
Summer- May 1- May 26
Fall- August 1- 25
Spring- January 2- January 19
Dining Services
Why are residential students required to have a meal plan?
In order to assure that SSU can attract a business partner to provide the best quality dining services at a reasonable cost, it is important that all students are on a meal plan. In addition, our policy to require freshman students to be on the full meal plan is a way to alleviate any worry that parents may have about their student not being able to eat three healthy meals a day. Please see page 4 for a complete description of available plans and costs. In addition, not all students are able to cook. Receiving meals through dining services will decrease the risk of house fires on campus.
How do the resident meal plans work?
A meal plan week begins on Monday morning and ends on Sunday evening. There are 3 meal plan periods each day (2 on Sunday), for a total of 20 meals a week. A 20-meal plan allows one swipe for each of the 20 meal periods. Any meal plan of lesser value will cover a number of any of those 20 meals. A swiped card with an error code of "exceeded meal plan" means you have gone over the number of meals on your plan and will be required to pay cash for your meals. Your SSU ID card is required in order to use your meal plan.
How does meal equivalency work?
Commuter plans and resident plans may be used at the Student Union Food Court and Tiger Express Diner on a meal equivalency basis. One swipe is worth a certain value (see page 5). Any amount over that value must be paid for with cash, credit, dining dollars, or SSU Flex Funds (see page 6 for more information about Flex Funds). There are meals at every venue that can be purchased for one swipe only (combo meals).
Mail Services
How can I send a package to a residential student?
All residential students are charged a nominal amount for a Mail Center mail box on campus. Do not send cash through the mail. When a package is received, students will be sent an e-mail to let them know a package has arrived. Please address letters and packages in this way:
United States Postal Services (USPS) or United Parcel Services (UPS)
Student's name ( Please use their full legal name as there is a possibility that someone else has the same or a similar name)
Savannah State University c/o Savannah State University Mail Center
Box number (not room number)
3219 College Street
Savannah, GA 31404
Do not send cash through the mail.
Can Savannah State receive mail or packages for commuter students?
Unfortunately, Mail Services is not able to receive packages or mail for commuter students. If you move out of the residence halls, please be sure to notify everyone of your change to an off-campus address. Please make your change of address at the Mail Center and NOT with the US Postal Service.
Parking and Transportation
Where can cars be parked during the academic year?
Between 11 p.m. - 4 p.m. the following day, Monday through Friday, on class days, resident students may only park in a residence hall parking lots; commuter students may only park in lots which are so designated. All reserved spaces are reserved 24/7. Do not park in a space marked "reserved" either on the asphalt or by signage at ANY point in time. Do not park in front of fire hydrants, dumpsters, access points, or blocking streets.
Violators will be ticked, towed and/or booted. You will not be able to 'see someone' about it, but you will be able to file an appeal online.
Apply for a parking decal/permit online
Decals should be purchases and displayed by the end of the first week of class as enforcement will start the following Monday.