Office of Auxiliary Services
The Auxiliary Services provides products and services to enhance the university experience for students, staff, faculty, and alumni at Savannah State University. This is realized through staffing processes and contractual relationships that focus on determining the needs of our customers and assuring that appropriate products and the best possible service are provided using available resources.
Inherent in the philosophy of the Auxiliary Services Department are the following values and processes:
- Listening to customers to determine how they can best be served;
- Focusing on excellence in service delivery timeliness, service quality, helpfulness of staff, friendliness of staff, the competence of staff;
- Regularly assessing the effectiveness of service delivery;
- Regularly assessing the value of the service to our customers;
- Ongoing financial review to assure that services meet budget requirements.
Staff or contractors reporting to Auxiliary Services are responsible for the following:
- Bookstore
- Dining Services (including meal plans)
- Mail Center
- Parking and Transportation
- Vending Services (snacks, beverages)
The services included in the Auxiliary Services' restricted budget ( Bookstore, Dining, Parking & Transportation, and Vending) are required by the state to be self-supporting, and therefore, have components related to marketing and sales as well as service.
See our Auxiliary Services Frequently Asked Questions for additional information on operations and policies.
Who To Contact For Assistance?
Topic | Who to Contact | Phone Number | |
---|---|---|---|
Bookstore Questions/Issues | Lindsay Robertson, Manager, Follett | (912) 358-3099 | robertsonl@savannahstate.edu |
Troubleshooting or Escalation | Megan Davidson | (912) 358-4002 | davidsonm@savannahstate.edu |
Topic | Who to Contact | Phone Number | |
---|---|---|---|
Parking Enforcement/Appeals | Parking Services | (912) 358-3109 | parking@savannahstate.edu |
Parking Permit Questions | Parking Services | (912) 358-3109 | parking@savannahstate.edu |
Reserved Parking Requests | Parking Services | (912) 358-3109 | parking@savannahstate.edu |
Temporary and Visitor Parking Passes | Parking Services | (912) 358-3109 | parking@savannahstate.edu |
Troubleshooting or Escalation | Sarah Toole | (912) 358-3109 | tooles@savannahstate.edu |
Topic | Who to Contact | Phone Number | |
---|---|---|---|
ID Cards (Including SSU Flex Funds and Building Card Access) | Crystal Capers | (912) 358-3068 | capersc@savannahstate.edu |
Troubleshooting or Escalation | Gary Miller | (912) 358-4404 | millerg@savannahstate.edu |
Topic | Who to Contact | Phone Number | |
---|---|---|---|
Catering, Team Meals, Summer Group Meal Requests |
Cheryl Martin |
(912) 358-3137 | martinch@savannahstate.edu |
Dining Services Questions/Issues | Megan Davidson | (912) 358-4402 | davidsonm@savannahstate.edu |
Meal Plans: Commuter, Staff/Faculty, Resident Meal Plan Reductions, Questions |
Crystal Capers Megan Davidson |
(912) 358-4219 (912) 358-4002 |
auxserv@savannahstate.edu |
Snack or Beverage Machine Issues | Megan Davidson | (912) 358-4002 | davidsonm@savannahstate.edu |
Troubleshooting or Escalation | Megan Davidson | (912) 358-4002 | davidsonm@savannahstate.edu |
Topic | Who to Contact | Phone Number | |
---|---|---|---|
Mail Center Questions/Issues | Mail Center | (912) 358-3126 | ssumail@savannahstate.edu |
Yellow Cards for Sending Mail | Randall Lowery | (912) 358-4371 | loweryr@savannahstate.edu |
Troubleshooting or Escalation |
Randall Lowery |
(912) 358-4371 | loweryr@savannahstate.edu |