Office of Auxiliary Services

Mission

The Auxiliary Services Department provides products and services to enhance the university experience for students, staff, faculty, and alumni at Savannah State University. This is realized through staffing processes and contractual relationships that focus on determining the needs of our customers and assuring that appropriate products and the best possible service are provided using available resources.

Inherent in the philosophy of the Auxiliary Services Department are the following values and processes:

• Listening to customers to determine how they can best be served;
• Focusing on excellence in service delivery timeliness, service quality, helpfulness of staff, friendliness of staff, competence of staff;
• Regularly assessing the effectiveness of service delivery;
• Regularly assessing the value of the service to our customers;
• Ongoing financial review to assure that services meet budget requirements.

Staff or contractors reporting to Auxiliary Services are responsible for the following: Dining Services (including meal plans), SSU Bookstore, Mail Center, Vending Services (snacks, beverages), ID Card Office, Parking and Transportation and Document Center. The services included in the Auxiliary Services' restricted budget (Dining, Bookstore, Vending, and Parking and Transportation) are required by the state to be self-supporting, and therefore, have components related to marketing and sales as well as service.

See our Auxiliary Services Frequently Asked Questions for additional information on operations and policies.

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