eCORE General FAQs

Please review the eCore administrative website: ecore.usg.edu

eCore Help-line
Email: ecore@westga.edu
Phone: 678-839-5300

Technical Issues not related to Login
Contact the USG D2L Help Center 24 hours a day/7 days a week
Toll Free: 1-855-772-0423

Here is what you will receive when you are in the eCORE course.

Welcome to eCore!
You have registered for an eCore course through Savannah State University.
Please read this email carefully for important information on accessing and being successful in this course.
Classes begins on: month day & yea r

Where do I access my course?
Your eCore course will be administered through GoView, and is accessible at https://go.view.usg.edu.

What is my username?
You will log in to GoView using your campus email prefix followed by an underscore (_) then an assigned acronym for your campus:

What is my password?

Your Banner Password/PIN at the time that you registered for your eCore course. If you have forgotten your password, you can reset it from the GoView log-in screen.

When will I be able to access my course?
You will gain access to your course(s) on the first day of class.

What should I do to prepare for my course?
1. You NOW have access to the eCore Connection, a tutorial course inside GoView. Get in and see what it's all about!
2. Review the textbook requirements for your course at https://ecore.usg.edu/courses/textbooks.php. If a textbook is required for your course, you should order it as soon as possible.
3. Log-in and review your courses on the first day of class. You will have participation assignments in each course which must be completed the first week of class.

That's it for now! Again, welcome to eCore!

678-839-5300 | ecore.usg.edu
ecore@westga.edu

The eCore Help Line live support is available Mon - Fri, 8A - 5P Eastern Time.

We highly recommend that students purchase their eCore textbooks and course materials BEFORE the FIRST DAY of classes.

You can find the required textbooks and course material information for each of the eCore courses here: ecore.usg.edu/courses/textbooks.php

Please be aware that your course materials are set forth by eCore and not by the instructor, so this information will allow you to have your materials available BEFORE the FIRST DAY of classes.

You will always be able to order your eCore textbooks from the SSU Direct Bookstore: bookstore.mbsdirect.net/ecore.htm

You can also use the textbook information to find the materials from another bookseller.

The eCore textbooks may not be available at the on-campus SSU Bookstore. However, if you are receiving financial aid, you can check with theSSU Bookstore about ordering the textbooks and materials.

The Savannah State University Bookstore doesn't carry eCore textbooks. eCore textbooks are available at the eCore Online Bookstore, MSB Direct ( bookstore.mbsdirect.net/ecore.htm). The eCore Online Bookstore accepts all major credit cards, debit cards and prepaid credit cards for your convenience.

Here are the Registration instructions for SSU students wanting to register for an eCore class: https://ecore.usg.edu/future-students/admission-registration

For registration, you will want to follow the SSU registration dates on our calendar: https://www.savannahstate.edu/events/index.shtml

You can review the eCore Calendar here: ecore.usg.edu/courses/calendar.php

Please be aware that eCore Start/End dates, Drop/Add dates, and Withdrawal Midpoint date will be slightly different from the SSU Academic calendar.

Students can drop a course within the Drop window. If a student is wanting to leave a course after the last Drop day, this would become a withdrawal. We always encourage students to work with their eCore advisor and find resources to assist them to remain in the class. If you are having difficulty in your eCore class, please contact your eCore Advisor. We do understand that sometimes a student may need to withdraw from a course for a personal issue. The eCore course withdrawal policy and instructions can be found here: http://academic-affairs/-affairs/academic-info.shtml

For students receiving financial aid, whether Grants or Scholarships, the eCore courses are typically covered as stated by the financial aid package. For students participating in the HOPE or Zell scholarship program, the eCore courses are typically covered as stated by the financial aid package.

Please follow up with SSU Financial Aid for more information: SSU Financial Aid

You may also call SSU Financial Aid at 912-358-4162.

We have compiled some information about the eCore program for future or prospective SSU students: https://ecore.westga.edu/#

Please feel free to contact us at the eCore Help Line for more information:

Phone: 678-839-5300
Email: ecore@westga.edu
The eCore Help Line live support is available Mon - Fri, 8A - 5P Eastern Time.

Tuition for eCore classes is $159 per credit hour. This tuition rate is the same for either Georgia resident or non-resident students. Additional expenses include textbooks, course materials, and test proctoring charges. Also, students will pay a mandatory campus fee as well as a technology fee if required by the affiliate institution.

You can find comprehensive instructions here: https://ecore.usg.edu/current-students/proctored-exams-information

If you are already teaching at a USG institution, you can apply to teach eCore courses by completing this online form. You will also need to review the eCore Memorandum of Understanding.